Book Directly and Save
Up to 10% Off
Compared to Booking.com
Check rooms and rates
From259US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.7
/10
4.6
/5

Amenities

Iberostar Waves Tucán offers an all-inclusive experience with access to 4 pools, including aqua fun areas for children. Guests can explore various water sports, such as kayaking and snorkeling, with one hour of non-motorized activities included daily. The hotel also hosts live entertainment with magic shows and other performances nightly.

Rooms

The hotel features various room types, including the Two-Bedroom Penthouse Suite Ocean Front, equipped with a whirlpool bath and spacious terrace. Families can enjoy interconnected rooms, each with ample space for relaxation. Premium Tropical View rooms provide picturesque views and are free of single-use plastics.

Location

Situated on one of the Riviera Maya's premier beaches, Iberostar Waves Tucán is just 2.5 kilometers from the center of Playa del Carmen. It serves as a convenient base for exploring nearby attractions such as Tulum, located within an hour's drive. Daily boat trips to Cozumel depart conveniently from the hotel's beachfront.

Family-Friendly Experience

The hotel caters to families through its Star Camp program, offering workshops and activities for children aged 4 to 17. Facilities include a dedicated aqua fun area with water slides and playgrounds. Parents can enjoy complimentary babysitting services for added convenience.

Dining Options

Dining at Iberostar Waves Tucán includes 8 restaurants, showcasing Italian, Asian, Mexican, and Mediterranean cuisines. Guests can enjoy freshly prepared dishes and diverse specialty menus, including live cooking demonstrations at the main buffet. The hotel emphasizes sustainability, with a menu featuring locally sourced ingredients.

Highlights

Location: 2.5 kilometers from the center of Playa del Carmen

Rooms: Two-Bedroom Penthouse Suite Ocean Front with whirlpool

Dining: 8 restaurants with international cuisine

Family-Friendly: Star Camp program with activities for kids

Amenities: 4 pools including aqua fun areas

“Families wanting both a rainforest setting and beachfront access will find this property compelling. What stands out is the dedication to family-friendly activities, like the Star Camp program, alongside opportunities for adults to get scuba certifications. I'm also impressed by the resort's commitment to sustainable practices, making it a responsible choice.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort
View all

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Premium Pure Wellness
2 persons
35 m² 
2 Double beds
Shower
Balcony
Premium Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Premium Accessible Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Check Prices & Room Availability

See what's available for your travel dates now!

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Dining Onsite

At Iberostar Waves Tucan, guests are invited to indulge in a delightful array of dining experiences, from vibrant buffet feasts to intimate à la carte journeys. Surrounded by the natural beauty of exotic plants and playful wildlife, each venue showcases a unique blend of flavors and atmospheres that cater to every traveler's palate.
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International Buffet with Mexican Flavors
Ambiance
Family-friendly setting with open-air dining under thatched roofs, surrounded by lush gardens.
Key Offerings
Enjoy a sumptuous buffet featuring traditional Mexican dishes, including an appetizer station and fresh tacos, perfect for any meal throughout the day.
Reservation
No
Open for breakfast from 07:00 to 10:30 and lunch from 12:00 to 17:00, daily.

Palapa Sur La Marimba

Steakhouse
Ambiance
Relaxed, open-air dining experience surrounded by nature, ideal for families and meal gatherings.
Key Offerings
Savor juicy cuts of beef and delightful sides with a view of tropical surroundings. A perfect choice for lunch or dinner with friends and family.
Reservation
No
Open for lunch from 12:00 to 17:00 and dinner from 18:30 to 21:00, daily.

Bonsai

Japanese
Ambiance
An intimate setting perfect for a quiet dinner, focusing on traditional Japanese decor.
Key Offerings
Experience the art of Japanese cuisine with expertly prepared dishes served in a tranquil environment, enhancing your evening dining ritual.
Reservation
Yes
Open daily for dinner from 18:30 to 21:00.

Mare Nostrum

Mediterranean
Ambiance
Charming and cozy atmosphere, ideal for a romantic dinner or culinary exploration.
Key Offerings
Enjoy a range of Mediterranean flavors, with a menu showcasing deliciously crafted dishes ideal for a delightful evening.
Reservation
Yes
Open daily for dinner from 18:00 to 21:00.

Location & Nearby Attractions

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Surroundings
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park offering cultural shows, natural pools, and diverse wildlife. A perfect blend of fun and education.
Quinta Avenida
10-minute drive
Iconic vibrant street filled with shops, restaurants, and art. Great for leisurely strolls and finding local crafts.
Cenote Calavera
30 minutes walking
Beautiful cenote with crystal-clear water ideal for swimming. Natural beauty and tranquility in a unique setting.
Mahi Golf Course
10-minute walk
Scenic golf course designed for all skill levels. Features lush fairways and a relaxing environment for enthusiasts.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Biking along the picturesque cycling path. Rent bikes nearby for a refreshing outdoor experience.
Rio Secreto
10-minute drive
Underground River Tour featuring stunning stalactites and stalagmites. A thrilling adventure for nature lovers.
Les Crepes de Paris
10-minute drive
Charming café specializing in sweet and savory crepes. Casual atmosphere with delicious French cuisine.
El Fogón
10 minutes driving
Local favorite offering authentic Mexican dishes, specializing in tacos and grilled meats. Vibrant and casual dining.
Los Fundadores Park
30 minutes walking
Family-friendly park featuring cultural events and live music. A perfect spot to relax and enjoy the local atmosphere.
Calle 12 Bars
10-minute drive
Lively nightlife area with bars offering drinks and live music. Perfect for a fun night out and dancing.
Getting around beach destinations
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
Want Access to Special Advance Rates?
Grab limited-time exclusive prices now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Questions of the users
About Iberostar Waves Tucan
Are king size beds available in the hotel rooms, or will I only find double beds?
10 December 2024
The hotel features a mix of king size beds and double beds among its rooms. However, specific bed types cannot be guaranteed, as assignments are based on availability and hotel discretion.
Is the hotel equipped with facilities for families traveling with children?
5 February 2025
Absolutely! The resort offers a range of family-friendly amenities, including the Star Camp program, where younger guests can enjoy workshops, games, and exciting entertainment specially designed for them.
What makes Iberostar Waves Tucán a sustainable choice for my stay?
15 January 2025
Iberostar is committed to sustainability through its Wave of Change program, focusing on protecting the oceans and beachfronts while providing you with memorable experiences.
How far away is the hotel from the center of Playa del Carmen?
22 March 2025
The hotel is conveniently located just 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions and enjoy the vibrant atmosphere of the area.
What types of dining options are included in the All-Inclusive package?
8 April 2025
Guests can enjoy an expansive range of dining options, including buffet meals, specialty restaurants offering international cuisines, and all-day snacks and drinks-all seamlessly included in the All-Inclusive experience.
What activities does the hotel offer for adults looking for relaxation or fun?
18 May 2025
The resort provides a variety of activities for adults, such as yoga, meditation sessions, and access to a spa for pampering, along with evening entertainment that includes shows and live music.
Can I enjoy water sports during my stay at the hotel?
12 June 2025
Yes! The hotel offers complimentary non-motorized water sports, such as kayaking and snorkeling, for one hour each day, allowing guests to fully enjoy the beautiful Caribbean waters.
What time are the check-in and check-out processes at the hotel?
25 July 2025
Check-in is available from 15:00 on the arrival date, while check-out should be completed by 12:00 on the day of departure.
What rewards can I earn by being a member of IHG One Rewards while staying at Iberostar Waves Tucán?
30 August 2025
IHG One Rewards members can enjoy exclusive benefits, including point redemption for stays, access to unique promotions, and a range of special perks tailored to enhance your experience.
Are there any specific environmental practices the hotel follows?
14 September 2025
The hotel actively implements various measures such as reducing single-use plastics, engaging in marine conservation efforts, and promoting eco-friendly practices among guests and staff to foster responsible tourism.

Next best alternative

Consider them for your next trip.
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Iberostar Waves Tucan
Iberostar Waves Quetzal Hotel Playa del Carmen Skyline photo
Mobile-only price

Iberostar Waves Quetzal Hotel Playa del Carmen

8.5
Great141 reviews
117m from property
USD 224USD 201
per night
Sandos Playacar All Inclusive (Adults Only) Playa del Carmen Beach photo
Mobile-only price

Sandos Playacar All Inclusive (Adults Only) Playa del Carmen

7.3
Very good560 reviews
279m from property
USD 213USD 191
per night
Select Club At Sandos Playacar All Inclusive - Adults Only Area Playa del Carmen Exterior photo
Mobile-only price

Select Club At Sandos Playacar All Inclusive - Adults Only Area Playa del Carmen

7.8
Very good35 reviews
332m from property
USD 574USD 516
per night