Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Close to Playacar Beach
Great
8.6
/10
4.5
4.6
/5
Loved by Iberostar Waves Tucan guests
Lovely beach
Excellent food
Eco-conscious rooms
Attentive staff
"The hotel grounds are full of Coati , Peacocks, spider monkeys, lizards and various other animals."
Karen C from Canada
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"Refillable drinking water bottles, the resort is dedicated to conservation, thank you!"
Alenaizh from United States
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Accommodations
Iberostar Waves Tucán offers a selection of rooms including Premium, Junior Suites, and Two-Bedroom Family Suites. Rooms feature private balconies with views of lush tropical gardens or the Caribbean Sea. The Two-Bedroom Penthouse Suite includes a whirlpool bath and a spacious terrace for relaxation.
Dining Options
Dining experiences include 8 restaurants offering diverse cuisines ranging from Italian, Asian, to Mediterranean specialties. Guests can enjoy freshly made pizzas at La Góndola and sushi at Bonsai Japanese Restaurant. The Uxmal Mexican Restaurant provides a buffet with local dishes and live cooking stations.
Location
The hotel is situated directly on the beach, just 2.5 kilometers from the center of Playa del Carmen. Guests can easily access nearby attractions such as the ancient ruins of Tulum in under an hour. The hotel is also adjacent to the main leisure parks in Mexico.
Family Activities
The Star Camp program offers various activities for children aged 4 to 17, including workshops and outdoor games. Families can enjoy four outdoor pools or access the Aqua Fun area which includes water slides and playgrounds. Parents can utilize the hotel's babysitting service for added convenience.
Wellness and Adventure
The hotel offers a SPA Sensations area for relaxation and wellness treatments surrounded by the jungle. Guests can participate in water sports like kayaking, snorkeling, and windsurfing, which are free for the first hour. The on-site Dressel Divers center provides PADI certifications and guided diving experiences.
Highlights
Location: On the beach, 2.5 kilometers from Playa del Carmen
Dining: 8 on-site restaurants for diverse culinary experiences
Accommodations: Two-Bedroom Penthouse Suite with a whirlpool
Family-Friendly: Star Camp with activities for kids aged 4-17
Wellness: SPA Sensations and free water sports
“Families wanting both a rainforest setting and beachfront access will find this property compelling. What stands out is the dedication to family-friendly activities, like the Star Camp program, alongside opportunities for adults to get scuba certifications. I'm also impressed by the resort's commitment to sustainable practices, making it a responsible choice.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Premium Accessible Room
2 persons
380 sq. feet
2 King Size Beds
Shower
Balcony
room details
Premium Tropical View
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Near Beach
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Pure Wellness
2 persons
380 sq. feet
2 Double beds
Shower
Balcony
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities:
Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At Iberostar Waves Tucan, guests are invited to indulge in a delightful array of dining experiences, from vibrant buffet feasts to intimate à la carte journeys. Surrounded by the natural beauty of exotic plants and playful wildlife, each venue showcases a unique blend of flavors and atmospheres that cater to every traveler's palate.
Buffet Tulum
International Buffet with Mexican Flavors
Ambiance
Family-friendly setting with open-air dining under thatched roofs, surrounded by lush gardens.
Key Offerings
Enjoy a sumptuous buffet featuring traditional Mexican dishes, including an appetizer station and fresh tacos, perfect for any meal throughout the day.
Reservation
No
Open for breakfast from 07:00 to 10:30 and lunch from 12:00 to 17:00, daily.
Palapa Sur La Marimba
Steakhouse
Ambiance
Relaxed, open-air dining experience surrounded by nature, ideal for families and meal gatherings.
Key Offerings
Savor juicy cuts of beef and delightful sides with a view of tropical surroundings. A perfect choice for lunch or dinner with friends and family.
Reservation
No
Open for lunch from 12:00 to 17:00 and dinner from 18:30 to 21:00, daily.
Bonsai
Japanese
Ambiance
An intimate setting perfect for a quiet dinner, focusing on traditional Japanese decor.
Key Offerings
Experience the art of Japanese cuisine with expertly prepared dishes served in a tranquil environment, enhancing your evening dining ritual.
Reservation
Yes
Open daily for dinner from 18:30 to 21:00.
Mare Nostrum
Mediterranean
Ambiance
Charming and cozy atmosphere, ideal for a romantic dinner or culinary exploration.
Key Offerings
Enjoy a range of Mediterranean flavors, with a menu showcasing deliciously crafted dishes ideal for a delightful evening.
Reservation
Yes
Open daily for dinner from 18:00 to 21:00.
Location & Nearby Attractions
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
2.3
mi
Landmark
Quinta Avenida
2.1
mi
Landmark
Fun Fitness Globetrotters
2300 ft
Mall
Playacar Center Shopping Mall
2700 ft
Landmark
Cenote Calavera
1.5
mi
Beach
Playacar Beach
2.4
mi
Landmark
Mahi Golf Course
2300 ft
Park
Xel-Ha Park
4800 ft
Landmark
Hard Rock Campo de Golf
3700 ft
Landmark
Zona Arqueologica Playa del Carmen
1.4
mi
Store
Centro Maya
1.9
mi
Landmark
Alltournative
4300 ft
Golf Course
Campo de Golf Playacar
4500 ft
Mall
City Club
5000 ft
Mall
Starbucks
5100 ft
Landmark
Playa del Carmen Archeological Site
1.0
mi
Landmark
Los Fundadores Park
1.8
mi
Landmark
Disabled-friendly beach
1.8
mi
Landmark
Maya ruins
1.0
mi
Landmark
Cenote Carwash
1.4
mi
Landmark
Bel Air Animal Park
1.4
mi
Amusement Park
Xplor Park
2.1
mi
Landmark
Casa Tzutuhil
1.6
mi
Landmark
Ruinas Mayas
1.3
mi
Landmark
Xaman Ha Ruins
1.4
mi
Spa Centre
Casa de Aves
1.4
mi
Landmark
La Sirena's Fine Mexican Handcrafts
1.8
mi
Landmark
Playacar Golf Club
1.8
mi
Landmark
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Surroundings
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park offering cultural shows, natural pools, and diverse wildlife. A perfect blend of fun and education.
Quinta Avenida
10-minute drive
Iconic vibrant street filled with shops, restaurants, and art. Great for leisurely strolls and finding local crafts.
Cenote Calavera
30 minutes walking
Beautiful cenote with crystal-clear water ideal for swimming. Natural beauty and tranquility in a unique setting.
Mahi Golf Course
10-minute walk
Scenic golf course designed for all skill levels. Features lush fairways and a relaxing environment for enthusiasts.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Biking along the picturesque cycling path. Rent bikes nearby for a refreshing outdoor experience.
Rio Secreto
10-minute drive
Underground River Tour featuring stunning stalactites and stalagmites. A thrilling adventure for nature lovers.
Les Crepes de Paris
10-minute drive
Charming café specializing in sweet and savory crepes. Casual atmosphere with delicious French cuisine.
El Fogón
10 minutes driving
Local favorite offering authentic Mexican dishes, specializing in tacos and grilled meats. Vibrant and casual dining.
Los Fundadores Park
30 minutes walking
Family-friendly park featuring cultural events and live music. A perfect spot to relax and enjoy the local atmosphere.
Calle 12 Bars
10-minute drive
Lively nightlife area with bars offering drinks and live music. Perfect for a fun night out and dancing.
Getting around beach destinations
City Centre
Playa del Carmen5 min
·
1.9
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min
·
2.0
mi
Cozumel International Airport (CZM)49 min
·
20.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 225 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
10.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
9.2/10
Staff
9.0/10
Value for money
8.2/10
Pros
Exotic animals
Really good staff
Fresh seafood
Cons
Poor facilities
Uncomfortable beds
Gym closure
Guest reviews
based on 301 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Waves Tucan
Are king size beds available in the hotel rooms, or will I only find double beds?
10 December 2024
The hotel features a mix of king size beds and double beds among its rooms. However, specific bed types cannot be guaranteed, as assignments are based on availability and hotel discretion.
Is the hotel equipped with facilities for families traveling with children?
5 February 2025
Absolutely! The resort offers a range of family-friendly amenities, including the Star Camp program, where younger guests can enjoy workshops, games, and exciting entertainment specially designed for them.
What makes Iberostar Waves Tucán a sustainable choice for my stay?
15 January 2025
Iberostar is committed to sustainability through its Wave of Change program, focusing on protecting the oceans and beachfronts while providing you with memorable experiences.
How far away is the hotel from the center of Playa del Carmen?
22 March 2025
The hotel is conveniently located just 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions and enjoy the vibrant atmosphere of the area.
What types of dining options are included in the All-Inclusive package?
8 April 2025
Guests can enjoy an expansive range of dining options, including buffet meals, specialty restaurants offering international cuisines, and all-day snacks and drinks-all seamlessly included in the All-Inclusive experience.
What activities does the hotel offer for adults looking for relaxation or fun?
18 May 2025
The resort provides a variety of activities for adults, such as yoga, meditation sessions, and access to a spa for pampering, along with evening entertainment that includes shows and live music.
Can I enjoy water sports during my stay at the hotel?
12 June 2025
Yes! The hotel offers complimentary non-motorized water sports, such as kayaking and snorkeling, for one hour each day, allowing guests to fully enjoy the beautiful Caribbean waters.
What time are the check-in and check-out processes at the hotel?
25 July 2025
Check-in is available from 15:00 on the arrival date, while check-out should be completed by 12:00 on the day of departure.
What rewards can I earn by being a member of IHG One Rewards while staying at Iberostar Waves Tucán?
30 August 2025
IHG One Rewards members can enjoy exclusive benefits, including point redemption for stays, access to unique promotions, and a range of special perks tailored to enhance your experience.
Are there any specific environmental practices the hotel follows?
14 September 2025
The hotel actively implements various measures such as reducing single-use plastics, engaging in marine conservation efforts, and promoting eco-friendly practices among guests and staff to foster responsible tourism.
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